Return and refund policy

Refund Policy

At Ethicall™, we strive to ensure your complete satisfaction with your purchase. In the event that you are not entirely satisfied with your order, we offer a straightforward refund policy to make your shopping experience as hassle-free as possible.

Refund Eligibility:

To be eligible for a refund, items must be returned within 14 days of receiving your order. Items must be unused, unworn, and in the same condition as received, with all original tags attached. Returns must be accompanied by proof of purchase.

Refund Process:

Contact Us: If you wish to initiate a return, please contact our customer service team at info@ethicall.fashion within 14 days of receiving your order. Please provide your order number and reason for return.

Return Shipping: Customers are responsible for return shipping costs. However, we will reimburse you for the return shipping fee up to USD 10. To request reimbursement, simply provide a copy of the shipping receipt or bill along with your returned items.

Return Address: The return address will be provided by our customer service team upon request. Inspection and Refund: Once we receive your returned items, our team will inspect them to ensure they meet our return eligibility criteria. Upon approval, we will process your refund within 10 days. Please note that refunds will be issued in the same form as the original payment method.

JENELORA LLC

1007 N Orange St. 4th Floor Ste 1382, 19801, Wilmington, DE,  USA